Terms and Conditions
Effective Date: January 3, 2025

Welcome to Directrapic! By accessing and using our website (directrapic.net), making a purchase, or interacting with our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

These Terms and Conditions outline the rules and regulations for the use of Directrapic’s website and services.

1. General Information

Directrapic is operated by Directrapic LLC, located at:

Address:
115 Palmetto Ct
Leesville, LA 71459
Phone: (337) 404-7199
Email: info@directrapic.net

2. Acceptance of Terms

By accessing or using the Directrapic website or services, you agree to be bound by these Terms and Conditions, including any future amendments. We reserve the right to update or change these terms at any time without prior notice. It is your responsibility to review these terms regularly for any updates.

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate and detailed descriptions of all our products, including pricing, availability, dimensions, and features. However, we do not guarantee that the descriptions are always error-free. In case of any discrepancies, we will notify you and provide accurate information.
  • Availability: Product availability may vary. We aim to keep our inventory accurate, but we cannot guarantee that all items are in stock. If an item is unavailable, we will inform you of the delay and offer alternatives or issue a full refund.

4. Pricing and Payments

  • Pricing: Prices for our products are listed on the website and may change without notice. We reserve the right to adjust pricing based on promotions, sales, or any errors.
  • Payments: We accept payment through major credit/debit cards, PayPal, and other approved methods. All payments must be made in full at the time of purchase. By submitting payment, you confirm that the payment method is valid and that you are authorized to use it.

5. Order Processing and Shipping

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee shipping or fulfillment. We may contact you if there are issues with your order.
  • Shipping: We offer shipping within the United States. Shipping costs are calculated based on the size, weight, and delivery location of the product. Delivery times may vary based on the shipping method and product availability. Once your order is shipped, you will receive a tracking number for monitoring the delivery.

6. Cancellations and Modifications

  • Order Cancellations: Orders may be canceled within 24 hours of placing the order. If an order has already been processed or shipped, you will need to follow our Return Policy to return the product.
  • Modifications: Once an order has been placed and confirmed, modifications (such as changing items, quantity, or shipping details) may not be possible. If you wish to modify your order, please contact us immediately, and we will do our best to accommodate the change before it is processed or shipped.

7. Returns and Exchanges

For full details on returns, exchanges, and refunds, please refer to our Return Policy.

  • Return Window: Returns are accepted within 30 days from the date of delivery.
  • Condition of Returns: Products must be unused, in original packaging, and accompanied by proof of purchase.

8. Privacy and Data Security

We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you interact with our website and services. By using our services, you agree to our privacy practices as outlined in the Privacy Policy.

9. Intellectual Property

  • Ownership: All content on the Directrapic website, including text, graphics, logos, images, videos, and product designs, are the property of Directrapic or its content suppliers and are protected by copyright laws.
  • Trademarks: The trademarks, logos, and service marks displayed on the website are registered and unregistered marks of Directrapic. You are prohibited from using these trademarks without prior written consent from Directrapic.

10. Limitation of Liability

Directrapic is not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of the use or inability to use our website, products, or services.

Our liability is limited to the amount you paid for the product in question, and we shall not be held responsible for any damage caused by misuse, negligence, or failure to follow instructions.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Louisiana, United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Leesville, Louisiana.

12. Customer Support

For any questions or concerns regarding our products, services, or policies, please contact us:

Directrapic
115 Palmetto Ct
Leesville, LA 71459
Phone: (337) 404-7199
Email: info@directrapic.net
Website: https://directrapic.net